[W] Re: Quickcam problems w/ ANYTHING

marshall katz (marshall_katz@mchfmccm.navy.mil)
Fri, 16 Feb 96 08:27:58 EST


To List Server:

I recently installed the QuickCam and CU-SeeMe on a Gateway 2000
486/33, Windows For Workgroups 3.11, Cornell and White Pine CUSM.

The Quick Cam is causing me the same problem as Adrian describes
below with Windows, namely:

I try and run CUSeeMe, I get 3 dialogs (in order):
Capture device was not detected,
Invalid handle,
Invalid handle.
Then I get a local video screen full of vertical black lines.

The QuickCam software fares no better. I get "No device hooked
up to LPT: port".

I spent 3 hours on the phone yesterday with the Help Desk (1-800 Nbr)
to no avail. They said they fax'd an urgent request to the Connectix
Engineers, but, when I followed up an hour & half later, I was told
that the engineers aren't in (?)....

Is anyone else having problems with Windows for Workgroups and the
Quick Cam (and/or WIN NT as Adrian discusses below).

We would appreciate hearing of any solutions to solve this problem.

In the mean time, this e-mail is also being sent to
Support@Connectix. com. Maybe they can help us, especially me as
I have a deadline for a DEMO.

Thanks, Marshall...

----------------------------Reply Separator -------------------------------

Subject: Qucikcam problems w/ ANYTHING
Author: asmith@mbl.edu at SMTPLINK-Fmso Date: 2/14/96 1:17 AM

I apologize because this is off-topic (sort of). I have a P100 running Windows
NT, 16 MB RAM, and a Connectix QuickCam. I planned on using the camera
exclusively for CUSeeMe.

Problem: The camera won't work under NT. I've installed the 32-bit software
(d'loaded from Connectix' Web site). I've installed it - no problem. I try and
run CUSeeMe, I get 3 dialogs (in order): Capture device was not detected,
Invalid handle, Invalid handle. Then I get a local video screen full of vertical
black lines.

The QuickCam software fares no better. I get "No device hooked up to LPT: port".

Connectix tells me that the camera odesn't officially work under NT, but that
people can get it running with the Win95 32-bit software.

Can someone who has it working please help me with this thing?

-drin
Adrian Smith
Manager, Information Systems
Marine Biological Laboratory
Woods Hole, MA