Re: Why don't people help?

Fred Salerno (salernof@gate.net)
Fri, 19 Jan 1996 11:35:22 -0500 (EST)


And at the same time, sometimes the same answer is repeated.
How many time have we seen questions like "How come I dont get audio" or
"why do I only get a few pixels."

There should be one big FAQ for questions like these.

On Thu, 18 Jan 1996, Paul E. Nichols wrote:

> On Wed, 10 Jan 1996 waltz@spacetech.com wrote:
>
> > I've been subscribed to this group for about two weeks. When I
> > first began seeing the messages, I wondered why people were unsubscribing.
> > I think I now know the answer.
> >
> > The answer is simple; they don't get any help! I have posted and I
> > have noted other posts that were of interest to me, but there are no
> > replys. There is no assistance given. WHY?
> >
> > I understand how difficult it would be for the Cornell people to
> > answer each query. So how about help in another manner. Issue a FAQ to
> > include the typical problems encoutered as well as a cofiguration list
> > (What do you need as a minimum and typical user configurations.), with
> > weekly updates.
> >
> > I have searched the Web pages of others and have found some
> > answers, but that doesn't
> > a) answer all the questions and
> > b) is a great deal of trouble for what you get.
> >
> > How about it can we get some real help, in one place?
> >
> >
> > Walt.Z.
> >
>
> In a way your right. And I noticed that there were an awful lot more
> questions than answers. I have been guilty of sending answers I know via
> private e-mail. I was wrong. The stuff we are talking about dosn't stand
> up and work by itself. Solution and work arounds need to be brought out
> in public or else the software won't be improved and made workable.
>
> Paul E. Nichols e-mail = aj704@freenet.buffalo.edu
>