Re: Error Msg.

John Ingham (johningh@tafe.sa.edu.au)
Sat, 4 Jan 1997 23:32:30 +1030


Bill said...

>During installation of Enhanced CU (WPine) I'm getting:
>
>"Setup was unable to successfully communicate with the video
>capture card using the driver that you selected."
>
>Below that was:
>
>"QuickCam video driver"
>
>Suggestions please?

My first comment Bill is that you haven't given any details of your
platform or system, but I guess you have a Windows PC, but version 3.1 or
95?

Only yesterday I successfully installed the demo version of the WhitePine
CU-SeeMe onto a Pentium Laptop running Windows 95, and the only error
message I got was when I attempted to run CU-See Me without the QuickCam
plugged in. I suppose you had already installed your QuickCam software
before CU-SeeMe? In any case I'd install it again, try your CU-SeeMe and
if still you have no luck, re-install CU-SeeMe. It is important to install
the correct version (16 or 32 bit) to match your version of Windows.

That's about all I can suggested based on my very limited and recent
experience with CU-SeeMe for Windoze. Oh, by the way, a tip for everyone
including Cornell freeware users, read the excellent FAQ which comes with
the WhitePine CU-SeeMe, it really does answer a lot of, well, Frequently
Asked Questions! ;) It's worth downloading the WhitePine version just for
the FAQ! It's free and unlike the program itself the FAQ won't expire!

John Ingham
Supervisor, Technical Operations, CALS (Centre for Applied Learning Systems)
Adelaide Institute of TAFE (Training and Further Education)
GPO Box 1872 Adelaide South Australia 5001
Ph: +61 8 8207 8550 Fax: +61 8 8207 8552
Email: johningh@tafe.sa.edu.au
Web Site: http://www.tafe.sa.edu.au/video-conf/
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