Please *HELP* w/CU and AOL

Brian K. Dowtin (dowtin@ncat.edu)
Mon, 5 Jan 1998 16:10:05 -0500 (EST)


Please help. I've spent the better part of a week on this
and am at my wits end.

The Setup:
PC compatable (486/66MHz 33Mb)
Boca 33.6 modem
Windows 95
AOL 3.0 for Win95
B&W QuickCam
Cu-SeeMe 2.x.x

The Problem:
When running CU-SeeMe using AOL as the ISP.
Upon connect (to a reflector or a direct connect) just after connect,
packet rate begins to drop, hits 0, Cu reports Connection Timed out,
AOL hangs, then hangs up - "Goodbye".

The Tries:
1. Tried same setup on different machine, similar results -
AOL hangs up.

2. Email WPine Tech Support - had me check my TCP/IP settings for the
AOL adapter, they're ok

3. Online Tech Suppt with AOL - similar suggestions to WhitePine,
essentially said if the browser is working, then their TCP/IP setup
is fine, and "it's not them"

The Obvious Solution:
Have my mom switch to a more direct ('real') ISP. But she's gotten used
to AOL and does not want to switch.

I've spent countless hours trying to get this to work with no avail, save
for one connection to a NASA ref that lasted for 5 minutes without
dieing - spurred on by this success I tried to make a DC next, which
promply killed the connection. UGH.

I will be eternally grateful to anyone who has even a smigen of help
or advice on getting this setup working - my guess is I've missed a
basic something (modem setup or something like that)

Thanks in advance!
'Brian