Michael G. K. Canopin (
Fri, 17 Jul 1998 13:31:30 -0400

Dear Sirs,

I've been having numerous problems with my video and audio since I've
upgraded to Windows '98.

1) While in Cu-seeme, I am able to connect, but the minute I get on, my
video becomes frozen. I checked the hardware settings and configuration,
but these things seem to help for not more than 10 seconds; then it fails
again. I changed cameras to see if this was the problem, but no.

2) I get a message saying that my Bt848 is not working, then I re-boot,
and it works. Happens all the time. Is it my video card that needs changing?

3) My audio doesn't show at all (not working) even though I have a good
mic and speakers.

Any suggestions from anyone what I could do? The same problem also occurs
when using Microsoft NetMeeting, only worst! It says that I don't have a
server!! I'm ready to check out.

Please help me in correcting these problems.