Re: Netcom NetCruiser problem resolved (it's not good news)

Mark Wilson (
Fri, 23 Jun 1995 18:02:27 -0400

DO NOT buy Netscape's Personal Navigator yet! The dialer is BROKEN! They
admit it. It ONLY supports CHAP and PAP for authentication. Only about half
of ISPs support one of those. They have a scripting fearture and even a
term window feature to log in but they don't work!

I don't see how PPP would cost any more than cslip.

>Dear Friends,
>Following discussions with Netcom, we have resolved our CuSeeMe problem
>with NetCruiser. The simple problem is that Netcruiser is not providing
>the all VERY important PPP (point-to-point) protocol. Netcruiser
>accounts are C-SLIP (compressed Serial Line Internet Protocol) and do
>not provide the PPP required by CuSeeMe.
>This was verified when I used my Compuserve dialer to attach to
>internet and was successful in running CuSeeMe. The Compuserve dialer
>does provide a PPP.
>You may say, then how come I can FTP/WWW etc. We'll a laymans response
>would be that when you FTP, you are making the request and the host is
>sending a FILE to your address. When you try CuSeeMe, you are making
>the request, as you do when you FTP but as it is real time video,
>CuSeeMe needs your address continously to send you video. Without a PPP
>CuSeeMe does not know your address...with PPP, CuSeeMe knows the route
>to your machine.
>A solution offered by Netcom is to buy Netscapes licensed version of
>their Netscape Personal Navigator that comes bundled with all that is
>necessary to get a PPP etc. The version that you and I have downloaded
>from Netscape is the browser only without the other extras that one
>needs for PPP. Netscape navigator can be configured to dial into a
>Netcom access point (your local access number) and run properly. If one
>can get a dialer that provides a PPP from somewhere on the net at no
>cost, let me and the rest of us know. I mentioned to our friend at
>Netcom that with all the advancements in net services, it behooves them
>to again add PPP to their netcruiser or people will stop using
>netcruiser and user for example netscape. Aparently, they once did
>provide PPP but removed it because it was cheaper for them not to
>provide it. BIG MISTAKE.
>Also, they prefer that people use netcom instead of netscape because
>with netcruiser, thet can monitor traffic flow and usage...with
>netscape, they cannot. Again I said, If you don't provide PPP there
>won't be much traffic to monitor because everybody will swith to
>another browser that does offer the power to use the power of the net
>Warm regards to all,
>Alexander Holt
>En-Linea, Inc.
>Santa Monica, CA
>Well gang, I hope this helps.