Re: CUSeeMe Web app for the Mac

David R McGee (d39818@onsager.pnl.gov)
Wed, 28 Jun 1995 19:09:08 -0700


I agree with Mr. Ryan on almost every point, especially that it is extremely
important to "get it right the first time." I am glad that Cornell and WPSI
has people dedicated to this philosophy.

However, from my perspective (as a lurker-mostly-of this list) I think that far
too many questions/complaints about the product are never addressed by the
folks at Cornell. I hope that White Pine and Cornell begin to take better
advantage of this electronic medium to keep their "customers" informed about
developments, using this list as a positive communications medium. Most of the
questions that I have seen go unanswered were not "complaints" but valid
queries.

Dave...
> Please be patient. The development teams are growing, people are coding,
> work IS going on, but priorities have to be set. Complaining to the list
> only eats-up bandwidth as well as time required to read such complaints.
> This is probably why complaints go unanswered.
> White Pine Software will attempt to keep the current user community aware
> of it's efforts as well as address concerns and problems. At the same time,
> we will be setting priorities as to what makes it into each release (that's
> life and the nature of software development as I'm sure you are aware).

> __________________________________________________________
> Bill Ryan (bryan@wpine.com) "Keeping You Connected"
> Principal Software Engineer "CU-SeeMe Master Licensee"
> White Pine Software, Inc. http://www.wpine.com
> 40 Simon Street PH: 603-886-9050
> Nashua, NH 03060 FAX: 603-886-9051
>
>-- End of excerpt from Bill Ryan

-- 
David R. McGee                                     Computer Scientist
Environmental Molecular Sciences Laboratory        dr_mcgee@pnl.gov
Pacific Northwest Laboratory                       (509)375-6437
Battelle Boulevard, M/S K1-87, Richland, WA 99352  (509)375-6631 [fax]