Re: White Pine Support -- Was: I made a mistake and wish to

Gary Dietz (gdietz@wpine.com)
Thu, 23 Oct 1997 17:57:23 -0400


Jason said:

>As far as I know, the G.623 codec hasn't made its way into the 3.1
>versions on the Mac. So as of right now, it compares the same with
>NetMeeting (win95/NT only).

Gary replies:

The key point being "as far as you know" ;-) Keep an eye out for upcoming
preview releases. From the CU-SeeMe 3.1 Mac Release Release notes
(publicly available):

"Voxware and DigiTalk audio codecs will not be available in the final
release of CU-SeeMe, however users of CU-SeeMe Version 3.1 will be able to
hear (decode) users of previous versions who are sending audio with these
codecs.

G.723 audio codec is not included in this Preview release, but will be
added in the final release."

Jason said:

>external program. I haven't seen a comparable WhiteBoard out for the 3.1
>preview versions but I imagine this will change at some point. White Pine

Gary replies:

3.0 Whiteboard works with 3.1 client.

Jason said:

>isn't out to market CU-SeeMe to current users of the program but to new
>users who are on higher speed lines. While White Pine may listen to the
>current userbase, they continue developing the program for corporate
>users. It then turns to money since corporate users have the bandwidth
>(either on a LAN, or high speed internet connection) and the money for it.
>It just seems to me White Pine has shifted from the home users who built
>up White Pine (for the means of getting color support primarily) to the
>corporate users to sustain their position.

Gary replies:

This is not correct, not at all Jason. Not at all. We are not abandoning
any user group. But even if you *were* correct, would it be *wrong* for a
*publicly traded company* to try and make money in the richest possible
markets?

We are aiming at different markets than the past. But, as the market
changes, so must we. If we were "JasonCo" and we continued to target the
same market as the past two years, we'd be out of business quickly (but
have a year or two of very happy customers who paid nothing).

Jason said:

>The server arena perhaps. I've always been a big supporter for what White
>Pine has done with the reflector scene. The reflectors have improved
>drastically over the Cornell reflector. But as far as the client goes,
>that's debatable.

Gary replies:

And my stock portfolio will reflect the winning end of that debate. The
client isn't the whole picture. For that matter neither is the server.
The whole picture is about solutions for target markets.

>If you could stick some of 3.X's improvements onto the
>interface of 2.1.1/2.1.1, you'd make a LOT of people happy.

Gary replies:

My Mom is way happier with 3.1 then 2.11.

Here's some very conservative numbers, highly debatable, but I hope you get
my point:

a. Jason Williamses of the world = ~2,000,000 (high, educated guess)
b. Jason Williamses of the world on the net = .5*(a)
c. Jason Williamses of the world on the net who will pay for CU-SeeMe =
.2*(b)

d. Moms of the world, US market = ~40,000,000 (guess)
e. Moms of the world on the net, work or home = .05*(d)
f. Moms of the world on the net, willing to pay for CU-SeeMe and Reflecor
services
if marketed the correct way = .5*(e)

This is just one comparison, it may not be very close, but you get the idea.

Gary Said:

>> We are a *public* company and will do our best to bring value to our
>> customers and stockholders in the best way our team sees fit. These
>> decisions will not please all, but we will stay the course and bring you
>> the best solutions we can.

Jason said:

>Stockholders = those with money to invest = not your average home user
>connected up to the Internet through an ISP.
>
>White Pine is doing its best at expanding who can use CU-SeeMe but it
>seems to me it's at the expense of those that have watched the CU-SeeMe
>department at White Pine grow and expand.

Gary replies:

Jason has brought out the first direct curse from me. I hope this doesn't
start a flame, but here it goes Jason... Your last statement is bullsh**

First of all, "average home users connected to the Internet though an ISP"
are stock holders of many types of companies. Second of all, people at
home with ISP's also have jobs, where they may decide to use technology
from home (or vice versa). Third of all, I didn't say we were marketing to
rich people, I said we were a public company with an obligation to make a
profit, thus targeting most profitable areas.

As I've said before Jason, I think you are a brilliant guy, but I'd love to
take you out for a beer and talk to you about the parts of the real world
you do not yet "get". In 4 or 5 years you'll be a great person to hire!
Send me your resume! If I'm wrong, I'll send you mine ;-)

>White Pine is doing its best at expanding who can use CU-SeeMe but it
>seems to me it's at the expense of those that have watched the CU-SeeMe
>department at White Pine grow and expand.

Again, you are wrong about the latter part of your supposition. But you
will continue disagree with me, so there is nothing I can do other than my
job! And do it well I will. Or at least I'll try my best.

Cheers,

Gary

--
/\/\ Gary Dietz  White Pine Software, Inc./\/\/\/\/\/\
     Product Manager, Vertical Solutions       
     542 Amherst Street, Nashua, NH 03063
     gdietz@wpine.com    (alternate gmd@robinsoft.com)
     603-886-9050 x356   http://www.wpine.com
/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\